Are you unable to train for a longer period of time? Then you can put your membership on hold by filling out the contact form here.
We've collected answers to the most frequently asked questions about suspending your membership below.
Both monthly subscriptions and cash memberships can be put on hold.
You can put your membership on hold once a year.
You can put your membership on hold from 1 to 6 months.
Yes, you can suspend your membership on any day of the month. Our system will automatically calculate how much you will be owed
It costs DKK 150 to put your membership on hold. The advantage of suspending rather than cancelling your subscription is that you can pause it from, for example, tomorrow and you don't have to pay for a termination period.
When the desired pause period is over, your subscription will automatically restart and you will again be automatically debited from your bank account.
If you want to extend your pause period, please contact us no later than the middle of the month before start-up, so we can change it before we send out invoices to our payment provider.
Yes, both are possible!
If you want to start up before the pause period ends, please send us a message via the contact form here.
If you want to extend your grace period, you must also write to us. It's important to let us know in good time so that we can extend the period before we send out invoices.
